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The Kinnell Group provides insurance products primarily to the building and remedial treatment industries.

Our Promises

We are committed to providing the highest standard of service, products and experiences for all.

We will:

Serve You.

We will deliver products that fulfil your requirements an maintain the service levels that help us to help you, communicating with you as often as you would like us to and keeping you updated with any changes in a timely manner.

Protect You.

We will seek to protect our customers, their customers (the homeowner) and our business from fraudulent activity, whilst protecting our reputation by continuing to comply with our risk framework

Be Open, Honest & Fair.

We always aim to protect the homeowner and continue to provide valuable protection. We are respectful and will treat you like family, removing restrictions that stop you providing good customer service.

Be Proactive.

We will strive to get it right first time, every time. And if we don't, we will try our best to resolve it. We are always looking to improve our products and services to provide a better experience - we continually ask for your feedback and use it to serve you better.

Our Values

Our values represent the principles we are committed to uphold. They define what we stand for as a group and they are there to guide us in our day-to-day working decisions

Mission Statement

Our History.

The group has developed through vertical integration over a period of 20 years starting from an insurance administration company and developing into a small conglomerate of specialist companies.

Beyond our insurance products we provide a range of affinity products and services to our partnered associations, corporate and personal clients.

We provide complete insurance solutions, from risk design to broking and underwriting capacity. Central to this is the provision of Insurance Backed Guarantees and other “Warranty” insurances that provide valuable protection to the insured home owner and a valued sales tool for the contractor.

Contact Us.

Kinnell Holdings Ltd., 4 Forbes Drive, Ayr, KA8 9FG
Telephone: 01292 268020

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